---
title: Sales, Billing and Course Access | Case Study | Liran Haber
description: Sales, billing, customer records and online course access connected into one system for an education business, and built to scale around subscriptions.
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[Case studies](https://liranhaber.com/case-studies?hsLang=en)/Case 03

Case 03 · Education

# Connecting Sales, Billing and Course Access for an Education Business

Since launch, I have been the business systems partner of an education business, connecting sales, billing, customer records and online course access into one system. When onboarding stalled, I recovered the queue and the customer records and rebuilt the flow so a single bad record can no longer block everyone. I then redesigned the customer model around subscriptions, which the client accepted, so billing and course access stay aligned as the business grows.

![Case 03 cover: From purchase to learning. Business systems partner since launch. Sales and billing, customer records, course access.](https://liranhaber.com/hs-fs/hubfs/case-studies/case-study-03-cover.png?width=960&height=720&name=case-study-03-cover.png)

## The big picture

### One system

Sales, billing, customer records and course access work together.

### Resilient onboarding

Problems surface as team tasks instead of stalling the queue.

### Built to scale

A subscription model, accepted by the client, keeps billing and access aligned.

## How the system fits together

[![Case 03 system map: From purchase to learning, as one system. Customer journey from purchase to customer record to course access. Built to scale: customer, subscriptions, billing and access aligned. Safety net: exceptions become team tasks, one source of truth.](https://liranhaber.com/hs-fs/hubfs/case-studies/case-study-03-system-map.png?width=1600&height=1001&name=case-study-03-system-map.png)](https://liranhaber.com/hubfs/case-studies/case-study-03-system-map.png?hsLang=en)

Tap the map to open it full size.

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